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Greet the most senior person first

In a group business setting, greet the most senior person in the room before anyone else, be punctual yourself even if your counterparts run a little late, and expect meetings to open with small talk before the agenda.

IndiaBusinesscasualUpdated September 2, 2026

When you walk into a meeting with multiple people, greet the most senior person in the room first, then work through the rest in descending order of seniority rather than greeting whoever’s nearest or most familiar.

Show up on time yourself, but don’t read anything into a counterpart arriving a little late, it’s common enough not to be a snub. Let the meeting open with some small talk (safe territory: family, travel, cricket) before steering toward the agenda.

  • Skip religion and politics as small-talk topics — both can be genuinely divisive given India’s regional and religious diversity, safer to stick to neutral ground.
  • Decisions often move up the chain rather than being made in the room — don’t expect a junior counterpart to commit to something on the spot; that’s normal process, not stalling.

Why it matters

Indian companies generally run on a clear chain of command, with decisions concentrated at the top rather than distributed across a team, so greeting order is a small but real signal of whether you understand and respect that structure. Punctuality itself has an asymmetric expectation: showing up on time yourself is noticed and appreciated, but a counterpart arriving a bit late due to traffic or a prior meeting running long isn't unusual or worth reading into. Meetings typically ease into the agenda through some small talk first rather than starting cold.

Source: The Essential Guide To Indian Business Etiquette – Commisceo Global

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